Frequently Asked Questions
Everything you need to know about our luxury essentials and heritage craftsmanship.
What is Sunspel’s approach to product quality and materials?
We use the world’s finest natural fibers, such as long-staple Sea Island Cotton and premium Merino wool, to ensure exceptional softness and durability in every garment.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 2-4 business days. International shipping times vary by location, generally taking between 5-10 business days depending on customs clearance.
What is your return and exchange policy?
We offer a 28-day return window for all unworn and unwashed items with original tags attached. Returns within the UK are complimentary, while international return costs may vary.
How should I care for my Sunspel cotton t-shirts?
To maintain the shape and feel of our luxury cotton, we recommend washing at 30°C with similar colors and avoiding tumble dryers to prevent shrinkage.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery status in real-time.